Backup and disaster recovery overview

Baseline controls for business continuity, restore confidence, and audit-ready recovery drills.

Backup policy

  • Daily backups with retention windows aligned to customer policy.
  • Encrypted backup artifacts with access limited to authorized operators.
  • Periodic restore verification in non-production environments.

Recovery targets

  • Recommended RPO target: 24 hours (configurable by plan).
  • Recommended RTO target: 4 to 8 hours for managed deployments.
  • Escalation playbook triggers based on service tier and impact.