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Refund Policy

Clear refund terms for prepaid and COD orders.

Eligibility

  • Refund is eligible if order is not delivered or canceled before fulfillment.
  • Digital key orders are non-refundable after key delivery/reveal unless key is invalid.
  • Fraud-risk or abuse-pattern orders may be moved to manual review before refund.

Timeline

  • Approved refunds are initiated within 3 business days.
  • Bank/card settlement usually reflects within 5-7 business days.
  • UPI refunds typically settle faster, subject to gateway and bank handling.

For policy assistance: WhatsApp 7009955770